• Customer ratings
  • 8.6 / 10 Number of reviews: 17
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+49 89 3803 56 75

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Contact us via one of the departments below and we'll be happy to assist you further. Also check our frequently asked questions; it's likely that your question has already been answered.

Frequently asked questions

Contact

Reservation Department

For questions or remarks regarding your current or future booking
Phone number:
+49 89 3803 56 75
Opening hours:
  • Monday: 08:00 - 21:00
  • Tuesday: 08:00 - 21:00
  • Wednesday: 08:00 - 21:00
  • Thursday: 08:00 - 21:00
  • Friday: 08:00 - 21:00
  • Saturday: 09:00 - 18:00
  • Sunday: Closed

Customer service

For questions regarding a booking that has already been made
Phone number:
+49 89 3803 56 75
Opening hours:
  • Monday: 09:00 - 13:00
  • Tuesday: 09:00 - 13:00
  • Wednesday: 09:00 - 13:00
  • Thursday: 09:00 - 13:00
  • Friday: 09:00 - 13:00
  • Saturday: Closed
  • Sunday: Closed

International phone numbers

  • Austria +43 720 231 280
  • Belgium +49 89 220 61 480
  • Denmark +45 78 75 52 76
  • Finland +358 942 720 925
  • France +33 974 592 221
  • Germany +49 89 412 07 256
  • Italy +39 06 948 021 32
  • Netherlands +31 85 001 2744
  • Norway +49 89 412 07 636
  • Poland +48 221 244 139
  • Portugal +351 308 805 484
  • Spain +34 944 581 204
  • Sweden +46 10 138 84 02
  • Switzerland +49 89 220 614 25
  • United Kingdom +44 144 6506 650
  • United States +49 89 412 07 311
  • Other countries +49 89 412 07 311