Airline Boss Loses His Cool In A Queue

Jet2.com boss, Philip Meeson, has received a warning from police after shouting at his own staff in front of hundreds of customers lined up at Manchester Airport.

The airline’s chief executive Philip Meeson was applauded by travellers when he verbally berated his workers at the check-in at Terminal One last Saturday.

Greater Manchester Police revealed that they attended and warned the man about his future conduct and behaviour.

The airline has since said Mr Messon was highly passionate about good service.

Mr Meeson, a former RAF pilot, was seen in a queue whilst on a visit to the airport when about 220 passengers were checking in for a flight to Tenerife. He reportedly flew into a rage when he noticed that the airline staff was doing nothing to help ease the long queue of waiting passengers.

Philip Meeson, 61 years-old, is involved in all levels of the business, and has strong feelings when he believes customer service is not up to standards, according to a Jet2.com spokesman.

It is believed Meeson regularly boards Jet2.com flights in order to assess the cabin crew and their customer service.

The spokesman went on to say that the airline boss acknowledged his anger,and apologises for the offence that it may have caused.

Airport police were made aware of the incident after a tip-off alerting the officers that a man was acting in an abusive manner towards staff.

A police spokesman reported that shortly after 7:35am on Saturday, police had been called to a check-in area at Terminal one following reports that a man was being abusive to staff.

Mr Messon was let off with a warning under the Public Order Act.